Matternet’s M2 Drone System Enabling New U.S. Hospital Supply Community at Wake Forest Baptist Well being – Drones Information


Matternet’s M2 drone system enables a new network for delivery to hospitals in the United States at Wake Forest Baptist Health

Matternet, developer of the world’s leading urban drone logistics platform, announced that its M2 drone system will enable a new hospital delivery network at Wake Forest Baptist Health in North Carolina. In collaboration with UPS Flight Forward (UPSFF), the service will use a hub-and-spoke routing model to quickly deliver time and temperature sensitive medication and supplies, including PPE, to healthcare professionals who treat COVID-19 patients .

Matternet and UPSFF today began operating on two routes from one location at Wake Forest Baptist Health to two other healthcare locations. This is one of the first hub-and-spoke operating models for the U.S. drone delivery industry. A route will transport scheduled deliveries of specialty infusion drugs. These drugs are patient-specific, expensive and have a short shelf life. Therefore, delivery by drone within minutes is an ideal solution. The second route will transport on-demand deliveries of personal protective equipment (PPE), such as surgical masks for healthcare professionals to fight COVID-19.

“Increasing the efficiency of our supply chain routes helps deliver better service to our patients and their families,” said Conrad Emmerich, chief supply chain officer at Wake Forest Baptist Health. “The partnership with UPS Flight Forward through our iQ Healthtech Labs opens new doors for us to do just that by delivering drones.”

“Today, it is more important than ever for hospitals to have reliable, predictable and efficient methods of transporting critical drugs and time-critical laboratory samples that need results quickly,” said Andreas Raptopoulos, CEO of Matternet. “We are very excited to expand our partnership with UPSFF to other US hospitals and to work with Wake Forest Baptist to implement our drone logistics network that will help transform their operations and patient care.”

Matternet has been operating in the United States since August 2018. In collaboration with UPSFF, the companies initiated the first ongoing revenue-generating drone delivery service in 2019 at the WakeMed flagship hospital and campus in Raleigh, NC. Since then, more than 2,200 deliveries (4,400 flights) of laboratory samples have been completed. The new service at Wake Forest Baptist Health and WakeMed are part of the North Carolina Department of Transportation’s participation in the FAA’s Integration Pilot Program (IPP).

Matternet’s technology also enables UPSFF to provide a drone delivery service for prescription drugs to an age group in Florida. The service offers seniors at higher risk of coronavirus infection the opportunity to receive prescriptions without going to a store.

Earlier this year, Matternet launched its new Matternet Station, an intuitive user interface for sending and receiving medical payloads, and a secure drone portal for hospitals. The station offers hospitals and their supply partners the option of integrating the automatic delivery of drones into their laboratory and pharmacy operations. Hospitals can now transport blood diagnostics, pathological samples and medication between their facilities and suppliers with a safe, extremely fast and predictable air release.

Via Matternet

Matternet has developed the industry-leading technology for on-demand delivery from the air in urban environments. The company offers its technology platform as a service for health and logistics companies. In March 2017, Matternet was the first company in the world to be fully licensed to operate drone logistics networks across cities in Switzerland. In March 2019, Matternet and UPS announced a partnership to provide drone delivery services to U.S. healthcare systems, starting with WakeMed Health in NC. In October 2019, Matternet’s technology enabled the first (full Part 135 certification) FAA-approved drone airline, UPS Flight Forward (USPFF), to rapidly expand healthcare facilities in the United States. Further information on Matternet can be found at:

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